An outstanding balance
A balance appears when a payment failed and was not recovered. It is not automatically collected, which means it will sit there until it is cleared, a...
Can I have a social media feed on my website?
Not every template currently supports social media feeds, but as a premium member, you have access to a few templates that do. Simply populate your so...
Can I transfer Nameservers / DNS?
All nameservers and any other DNS settings are set by our team internally. We do not offer to host external websites, nor do we allow our code to be u...
Canceling your subscription
Canceling stops future payments. Your website comes down at the end of the period you have already paid for rather than immediately, and your content ...
Changing your contact email
This address is also your login, so changing it changes both. Use an address you will still have in five years rather than the one attached to a job o...
Changing your password
At least seven characters, and longer beats clever: a passphrase you can remember is stronger than a short string of symbols you cannot. If you have f...
Choosing which emails we send you
Turn off anything you do not want and it stops immediately. A few cannot be turned off, and they are the ones you would be angry to miss: a message le...
Connecting Dropbox
Connect a Dropbox account and you can import photographs straight from a folder rather than downloading them and uploading them again. It is the right...
Connecting Every Single Blog
Choose which blog feeds your site. This is what makes the Website then Blog page work and what lets AutoBlog put an approved article on your own site....
Connecting Mailchimp
Paste your API key and choose an audience, and newsletter signups from your website are added to it automatically. Make the key in Mailchimp under Acc...
Connecting SnippedIt
A SnippedIt connection lets a category from there be pulled in as a page on your website, and it stays connected, so what you write there appears here...
Connecting SoundCloud
Find your profile and confirm it is you, and your tracks become available to your website and your link.actor page. We only ever read: nothing is uplo...
Do I get a domain name for my website?
A custom domain for your website (for example: yourname.com) is available to all premium accounts (renewal fees are included in your membership fees)....
Editing and removing forwarders
Each forwarder is listed with where it delivers, and both can be changed. Changing the destination is instant and harmless. Removing one stops mail to...
How do I delete my account?
You can completely delete the website on the settings page. In the bottom right you have a section that will prompt you once more to make sure that yo...
How do I get a domain name?
Web For Artists offers domain name connectivity with the Premium package. Learn more about Web For Artists features to understand what is included in the Premium ...
How do I point name servers to Web For Artists?
With this option, you will still be responsible for renewing your domain. This option will point your domain name to us and we will manually connect i...
How do I redirect my domain to Web For Artists?
This option is the last resort for connecting your domain name to your website, please review this topic for other options. If you choose this option ...
How do I remove my account?
First of all, if there's anything that we can do to improve your Web For Artists experience, please contact us and we'll do our best to help you. If you are...
How to unlock my domain for transfer?
If you already have a domain name and you are a premium member of Web For Artists, we can take over the payments for your domain for you. Note: if you alrea...
Reading your transaction history
Every charge, with its date, amount and status. A settled line is a payment that went through. A declined line is one that did not, and it is worth re...
Sending us feedback
This goes to the people who build the thing, not to a queue. It is the right place for something that is broken, something that is confusing, and some...
Setting up an email forwarder
Pick the part before the at sign, choose which of your domains it belongs to, and mail sent there arrives in the inbox you already use. It starts work...
Settings: Account
Your account rather than your website. The email here is also what you sign in with, so changing it changes both, and the new address takes effect at ...
Has a videoSettings: Billing
Everything about what you pay and how. The card on file is at the top: replace it here rather than letting a renewal fail, because a declined payment ...
Has a videoSettings: Domain
This feature is available to actors with a premium membership. If you already have a domain name and want to add your domain name to the website you w...
Has a videoSettings: Emails
An email address on your own domain, which reads as more professional than a free one and costs you no extra inbox to check. Create a forwarder, choos...
Has a videoSettings: Integrations
The outside accounts your website can pull from, each connected once and then left alone. Instagram puts your feed on your site. SoundCloud brings in ...
Has a videoSettings: Notifications
Which emails we are allowed to send you. Turn off anything you do not want and it stops immediately. A few cannot be turned off, and they are the ones...
Has a videoSettings: Password
Change your password here. It must be at least seven characters, and longer is better than clever: a passphrase you can remember beats a short string ...
Has a videoVideo: Changing name servers on GoDaddy
Pointing name servers keeps the domain registered with GoDaddy and hands us the hosting. In your GoDaddy account, open the domain, find Nameservers, c...
Has a videoVideo: Forwarding your domain to your website
Forwarding is the simplest option and the weakest: the domain sends visitors to your site rather than becoming your site, so the address in the bar ma...
Has a videoVideo: Sending your mail from Gmail
Once you have an email address on your own domain, Gmail can send from it as well as receive at it, so your replies come from your domain rather than ...
Has a videoVideo: Transferring a domain from GoDaddy
Transferring moves the domain to us completely, so renewals and hosting sit in one place. Unlock the domain in your GoDaddy account first, request the...
Has a videoWhat an offer on your account means
An offer is a price held for your account, usually below the list price, and it is already applied to the plans shown below it. Twenty-four accounts t...
What changing your account type does
Your account type decides the words the control panel uses and which sections you are offered. Switching does not delete anything: what you have enter...
What forms of payment do you accept?
We currently accept payments via PayPal, credit and debit cards. All recurring payments are processed securely via Braintree Payments, a PayPal servic...
What if I already have my own domain?
If you purchased a domain outside of Web For Artists you have 3 options. If you are not very attached to your current domain name, you can pick a brand-new ...
Where can I find my billing information?
Billing information is available on the settings page here. You can update your payment information and / or stop all payments by downgrading to a fre...
Will you notify me of updates to the services?
Whenever there are significant changes to the service, new templates or improved features, we will certainly post it in our blog so make sure you stay...
Your billing information
The name on the card and its expiration date. Update the expiration before it passes rather than after: a card that expires takes the payment with it,...